FAQ

Services & Bookings

I specialize in natural, documentary-style photography across these categories:

  • Lifestyle Portraits – Families & friends, casual couple and solo portraits, birthdays, graduations, proposals, ROM, pre-wedding, and engagement.
  • Corporate & Private Events – Seminars, workshops, company dinners, awards ceremonies, and personal celebrations.

For larger-scale events (typically over 100 guests), a second photographer can be arranged as an optional add-on. This ensures we can cover more angles and moments without missing a beat — just let me know your event details and I’ll advise what’s best.

The recommended session duration varies by type and group size to ensure a relaxed and enjoyable experience:

  • Lifestyle sessions (families, couples, personal celebrations): typically 1 to 2 hours for up to about 10 people (or 2 to 3 families). Larger groups may require additional time to capture everyone comfortably without feeling rushed.
  • Corporate events: a minimum of 2 hours to cover key moments and speakers.
  • Weddings: a minimum coverage of 3 hours depending on your day’s flow and needs.

These timings are designed to give you plenty of time to be naturally and comfortably documented, allowing genuine moments and interactions to unfold at a relaxed pace.

Simply reach out via the contact form below. I’ll confirm availability and guide you through the next steps — from booking to shoot day prep.

Lifestyle sessions are usually flexible and can often be arranged on short notice, depending on availability.

For events and weddings, I recommend booking as early as possible once your date and timing are confirmed — especially during weekends or peak seasons.

  • Lifestyle sessions often take place outdoors — at parks, beaches, or any meaningful location you love.
    Sessions like birthdays or anniversary shoots can also be held in the comfort of your home or a private indoor setting.
  • Events and weddings are typically carried out at venues such as hotels, offices, function rooms, or private residences.

Absolutely! If you’re unsure what to wear or where to shoot, just let me know. I’m happy to suggest ideas that suit your style, lighting, and the vibe you’re going for.

Yes — every story is different. I’ll be happy to tailor a package that fits your session type, schedule, and preferences. Just get in touch and we’ll work something out together.

Some public venues — like parks, museums, or heritage sites — may require a photography permit.

You’re welcome to handle the application yourself, or I’m happy to assist with it to make things easier. Permit fees aren’t included in the session package, and a small processing fee may apply to cover the time and coordination involved.

Photo Delivery

You’ll receive at least 30 good photos per hour of coverage, often more — usually between 30 to 50+ photos per hour of coverage, depending on the pace and flow of the session. Every photo is carefully selected and gently edited to reflect the moment in its best light.

“Good photos” are the ones that truly tell the story of your session — natural, expressive, and free from distractions like blinking, mid-speech expressions, or unflattering angles. I carefully curate the gallery so that you receive all the meaningful moments, not just a highlight reel.

You won’t miss any key memories — from quiet interactions to joyful reactions, they’ll all be included when the moment is captured beautifully.

Photos that don’t add value, such as test shots, or those with distractions — like when a passerby unexpectedly steps into the frame and blocks the main subject — are thoughtfully left out. This helps ensure your gallery is filled with images that truly tell your story, not ones that interrupt it.

There’s no need — all good photos are edited and delivered as part of your final gallery. You’ll receive the full story of your session without needing to shortlist or make selections, and there’s no extra fee based on the number of images delivered.

Turnaround times depend on the session type:

  • Lifestyle sessions (1–2 hours coverage): within 3–5 working days
  • Corporate events and weddings (3 – 10 hours coverage): within 7–21 working days

“Working days” refer to Mondays through Fridays, excluding weekends and public holidays.

Weddings generally take longer to deliver as they include a larger number of images and more detailed post-processing, such as gentle skin retouching on key portraits.

You will receive all your photos through a personalized online gallery. The online gallery will stay available for a period of time (the gallery delivery email will contain the relevant details) — but rest assured, you’ll have ample time to view, download, and share your photos. I’ll include all the details in your final delivery email, so everything’s clear from the start.

If you ever need more time or anticipate downloading at a later date, just reach out — I’m happy to help where possible.

No worries — your online gallery will stay available for a period of time (the gallery delivery email will contain the relevant details), so you can re-download your photos anytime during that window. If the gallery has expired, just reach out. I’ll do my best to help — files are usually archived after expiry, and while I can’t guarantee retrieval, I’m happy to check what’s still available on my end.

To maintain a consistent quality and experience, I don’t offer sneak peeks. Previews may not reflect the final look and feel of the full gallery, and I want to ensure that what you receive is a complete and polished story from start to finish.

Your final photos will be delivered in high-resolution JPEG format, suitable for both digital use and printing.

If you’re planning to print, especially at a larger size, I recommend checking with your preferred print vendor for their specific DPI and file requirements. Every vendor may have slightly different standards depending on print type, size, and material.

Just let me know your intended use or size, and I’ll be happy to guide you or help prepare your images to fit those needs — ensuring they look their best in print.

To maintain the quality and consistency of my work, I don’t provide RAW or unedited files. Each image is carefully refined before delivery to ensure it meets the professional standard you see in my portfolio.

Sharing unedited images would be like serving raw ingredients instead of a finished dish — they lack the color, clarity, and storytelling that bring your photos to life.

Session Planning

For outdoor lifestyle portraits, I recommend scheduling your session before 10am or after 5pm to take advantage of the soft, flattering natural light. These times create a beautiful atmosphere and help everyone feel relaxed. Indoor sessions can be scheduled at any time that’s convenient for you, and I’ll work with the available lighting to create the best results.

Feel free to share your preferred location, style, or overall look with me in advance. I’m happy to offer guidance on outfit choices and settings to make sure everything complements your vision beautifully.

Absolutely! Pets and props add wonderful personality to your photos. Just let me know when you book or before the session so we can plan accordingly.

To keep things simple and flexible, I’m happy to discuss your ideas and plans over a video call or phone chat. In-person briefings are not part of the standard arrangement and are subject to availability. A quick virtual catch-up is often the most efficient way to align and ensure everything runs smoothly on the day.

Sessions are typically booked as one continuous block to maintain a smooth flow and consistent lighting. However, I’m open to discussing custom arrangements if you have specific needs—just reach out and we can explore options together.

Yes, though please note that any travel time between locations will be counted as part of the session. Typically, we’ll explore a few different spots within the same location to get a nice variety. If you’re booking a longer session (2 hours or more), we can plan for a second nearby location—just let me know your preferences, and we’ll work something out together.

I’m glad to share insights and advice based on my experience to help your event or wedding run smoothly. That said, I highly recommend hiring a dedicated event or wedding planner who can expertly manage all the details before and coordinate everyone during your special day.

Editing & Styles

Each photo is thoughtfully color-graded to create a cohesive, natural look — with soft tones, warm browns, and gentle highlights that complement real moments beautifully. I focus on enhancing the mood and lighting without over-editing, so your gallery stays true to how the day felt. No heavy retouching or sculpting is done by default, keeping the edits timeless and honest.

You can get the best feel for my editing style by browsing through my portfolio — it showcases the photos in a variety of lighting conditions, from soft daylight to evening ambience, indoor and outdoor settings, and different types of decor and setup.

While every space and setup brings a unique mood, I keep the overall gallery cohesive, with true-to-life colors and a soft, timeless finish that reflects how the moment felt.

My editing style is consistent across all galleries — warm, natural, and timeless — as you’ll see in my portfolio. To ensure a cohesive and polished look, I don’t replicate third-party presets or drastically different styles.

That said, I’m always happy to hear what you like. If there are certain tones or moods from my work that you love most, feel free to point them out — it helps me tailor the final gallery to your preferences while keeping everything beautifully cohesive.

Minor refinements — like subtle exposure adjustments or color tweaks — can be requested after delivery. For more complex edits (such as object removal or advanced retouching), I’ll assess them case by case, and additional fees may apply. Feel free to ask — I’m happy to help where possible!

Yes — beauty edits such as advanced skin retouching, face and body sculpting are available as an optional add-on. These aren’t included in the standard gallery, but if you’d like to enhance a few portraits for print or special use, just let me know and we can explore what works best for you.

Nope — your final gallery will be delivered in high resolution and watermark-free, ready to share or print for personal use.

Payment, Rescheduling & Cancellation

You will receive an invoice once you booked the session. To keep things simple and fair:

  • Lifestyle sessions: Full payment is required at the time of booking to secure your slot.
  • Events and weddings: A deposit of SGD 200 or 30% (whichever is higher) is needed to confirm your booking. The remaining balance is due on the event day.

You’ll receive a confirmation and payment details once your session is locked in.

Yes — life happens, and I’ll do my best to support you.

Rescheduling or cancellation terms vary by session type, so it’s best to get in touch as early as possible. This gives us more flexibility to work out a suitable arrangement together.

Refunds depend on how far in advance you cancel:

  • 100% refund if cancelled more than 21 calendar days in advance
  • 50% refund if cancelled 8 to 20 calendar days in advance
  • No refund if cancelled within 7 calendar days

For last-minute bookings (made within 7 calendar days of the session), cancellations are non-refundable.

Note: Refunds exclude any non-refundable payment processing fees charged by credit card or other payment platforms.

While I’d love to be there, I hope you’ll understand that availability isn’t always guaranteed — especially during peak seasons. If you’re rescheduling and I’m unavailable on the new date, it’ll be considered a client-side cancellation, and the standard refund policy will apply.

Photo Safety & Gears

I use full-frame cameras paired with a carefully chosen set of lenses to adapt to different lighting and environments. This helps me capture your moments with the highest quality and detail, whether indoors or outdoors, bright or low light.

Yes — I do use flash, especially during indoor sessions where natural light may be limited. For outdoor sessions, I generally rely on natural light to keep things soft and organic, but I’ll use flash only when it’s needed to enhance the lighting without disrupting the mood.

Your memories are precious to me. During the shoot, each camera saves photos simultaneously to two memory cards, and I switch cards at key moments like different locations or venues to minimize any risk. After the session, your photos are securely backed up in multiple places, including RAID storage, ensuring there are always at least four copies of your images safely stored.

I always carry backup cameras, lenses, batteries, and memory cards on every shoot to be prepared for any unexpected issues. This ensures your session goes smoothly without interruption.